How should you correct a mistake on a shift report?

To correct a mistake on a shift report, drawing a single line through the mistake and initialing it is the best practice. This method ensures that the original information remains visible for accountability and transparency. By initialing the change, you are indicating that you acknowledge the error and have made a deliberate correction. This practice helps maintain the integrity of the document while allowing readers to see that a mistake was made and rectified.

Using pencil to write shift reports would not be advisable, as it may lead to smudging or erasing that could create confusion or lack of clarity in the report. Complete redaction with a wide black marker is also not suitable, as it could obscure important information and create ambiguity regarding what was originally recorded. Similarly, using correcting fluid to cover mistakes is not recommended since it hides the error entirely and removes the opportunity for others to understand the history of the report. Maintaining clarity and accuracy is essential in security documentation, which is why the first option is the most appropriate approach.